Definition

"Integrated Services" refers to the bundled offering by one single vendor, typically of a single set of license, pricing and support plan that in substance, aggregates a variety of products and services initiated by other, distinct vendors or OEMs, born of divergent pricing structures, specifications and purposes, support plans and Service Level Agreements (SLA).

Integrated-Services in China

Maybe you are looking to leverage the tremendous Chinese potential; maybe even your customer is asking you the "China Factor" question.

The truth is, it will be the exception rather than the rule that, the Chinese market will contribue prominently as a large percentage, revenue/profit-center to your bottom-line - right away.

In other words, you certainly do not need the added pressure, aggravation, and most practicably, the overhead cost and resources dedicated to the handling of office infrastructures, operation nuances, company registration processes and the Chinese bureaucracy. Such as our own first-hand experience, frustration and the painstaking process of opening up the Chinese operation.

For example:

• The power line and outlets, telephone-wires and the high-speed cables were repeatedly ripped off the wall in order for realignment;
• In their quest to have us purchase a bigger hardware configured server, the salesperson from one of the top-two American computer hardware vendors, suggested counterfeited Windows OS off the street;
• Firewall and LAN setup was completed 3-months into the full-operation;

Offerings

Through a network that has provided extremely complex and sophisticated infrastructure services to Nokia, AMD, Philips, Samsung and Sanyo, we offer two types of Integrated-Services to our clients to succeed in their venture into China: Telecom and Office Infrastructure:

• From Frame-Relay to dedicated International Private-Lines, the entire Telecom Product and Service offerings, with a full range of choices for both the Chinese and International Incumbent and Alternative Carriers;
• While acting the single point-of-contact for your office computers, printers, wiring, LAN/WAN setup and monitoring, maintenance, repair and replacement;
• All with the most stringent 24/7 support-plan and call-center services available.

Core Competency

We are keenly aware that your success is predicated upon the demonstrated and accumulated core-competencies within the specific market-segments. For example, on your home turf, you have outsourced non-proprietary tasks such as housekeeping, real estate management, shipping and logistics to other specialists.

In the foreign- and ever-revolving China, we are your best alley to shield you away from Chinese policies changes, nuisances, operational details and anxieties, to allow you to focus on what you do best, in order to succeed.